We are committed to adopting the highest standards to safeguard our customers' personal information and are bound by the National Privacy Principles as set out in the Privacy Act 1988 (Cth) and the Privacy Amendment (Private Sector) Act 2000. Additionally, our privacy practices are designed to provide high-level international standards for the protection of your personal data.
We know that you are concerned about your privacy, and so are we. If you provide us with information about yourself, such as name, postal address, email address, or other personal data, we may add this to our records. On occasion you may receive important notifications about our products, services, activities, or contacts.
Unless you consent, we will not disclose your personal information to third parties other than those who have contracted with Positive Difference to keep the information confidential, or are subject to obligations to protect your personal information. The only exception to this would be to meet specific court-mandated legal requirements.
Your privacy is important to us. This policy discloses the information practices for the Positive Difference website, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared.
Positive Difference seeks to build trust and confidence by promoting the principles of informed consent and disclosure. We have implemented these practices for the Positive Difference website (www.positivedifference.com.au), and have instructed our webmasters to include information on these privacy practices wherever personal information is collected on a Positive Difference website.
In general, you can visit Positive Difference on the web without telling us who you are and without revealing any information about yourself. There are times, however, when we or our partners may need information from you. You may choose to give us personal information, such as your name and address or email that may be needed, for example, to correspond with you, process an order, or otherwise connect you to our business operations.
We sometimes collect anonymous information from visits to our sites to help us provide better customer service. We use third-party website analytics tools (including Google Analytics) that automatically collect non-personally identifiable information from your browser to our server logs whenever you interact with our website. Such information includes, but is not limited to, IP address, pages viewed, site navigation patterns, details about the devices used to access the Internet and our website, and geo-location tracking information if you are accessing our website from a mobile device.
We may collect and store non-personally identifiable usage information (including frequency and number of visitors to our website). Such data is used only in aggregate form and in a manner that assures your anonymity. We may provide this anonymous, aggregate information to our partners; and our partners may additionally use such information in order to determine general usage patterns and trends in an effort to provide you with an improved online experience.
On occasion, we present a personalized URL (link) that brings the visitor to a personalized webpage. Such a personal URL is readily identifiable. By clicking on that link and going to a personal webpage, you are agreeing to let Positive Difference collect information about your session visits. We use this information to help us provide you with information that matches your interests. If you do not wish information to be used in this way, simply do not click on such personalized URLs.
It is our intent to let you know how we will use such information before we collect it from you on the Internet. We provide this privacy policy via a link at the bottom of each page wherever personal information is collected. If you tell us that you do not want us to use this information as a basis for further contact with you, we will respect your wishes.
We intend to protect the quality and integrity of your personally identifiable information. We have implemented appropriate technical and organizational measures, such as using encryption for transmission of credit card numbers, to help us keep your information secure, accurate, current, and complete.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. To correct inaccuracies in your personal information, please return the message containing the inaccuracies to the sender with credible details of the correction requested.
This privacy policy was last updated on 1st May 2020. A notice will be posted on our website homepage for 30 days whenever this privacy policy is changed.
If you need to contact us for any reason, please call: (07) 5503 0568 or send mail to: Privacy Officer, Positive Difference, 2 Birtwistle Street, Southport QLD 4215.